1. Agreement

By engaging LeadHunt's services, you agree to these Terms & Conditions. These terms govern all automation services provided by LeadHunt (Business Reg No. LA0087318-K) to its clients. Malaysian law governs this agreement.

2. Service Scope

LeadHunt provides done-for-you automation services including workflow automation, AI integration, data pipelines, and system integrations. The exact scope of each engagement is agreed upon during scoping and documented before work commences. Any changes to scope require written agreement and may affect setup fees and retainer amounts.

3. Pricing & Billing

Our pricing consists of three components: (1) a one-time setup fee based on complexity, (2) a fixed monthly retainer per active automation that never scales with usage volume, and (3) variable platform costs (API usage, tool subscriptions) passed through at cost. Full billing terms are detailed in our Cancellation Policy.

4. Client Obligations

Clients are responsible for: providing accurate business information, maintaining access credentials to connected platforms, paying retainers on time, and notifying LeadHunt of any significant changes to business processes that may affect automation behaviour. Failure to meet these obligations may result in service interruption.

5. Intellectual Property

LeadHunt retains ownership of all automation workflows, configurations, and systems built during the engagement. This is by design — it enables us to continuously improve your stack with updated tools, API changes, cost-saving alternatives, and evolving best practices at no additional charge. Upon termination of services, LeadHunt will provide full documentation of all workflows built for you.

6. Limitation of Liability

LeadHunt's liability is limited to the total monthly retainer fees paid in the 3 months preceding a claim. We are not liable for: indirect or consequential losses, loss of revenue due to automation downtime caused by third-party platform outages, or losses arising from client-provided incorrect data or credentials.

7. Termination

Either party may terminate services with 30 days written notice. Termination does not waive any outstanding fees. All data retention and deletion schedules are governed by our Cancellation Policy. Setup fees are non-refundable once build has commenced.

8. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes shall be resolved in the courts of Malaysia. If any provision is found unenforceable, the remaining provisions remain in full effect.