LH-Ecommerce · White-label online stores

Sell online in Malaysia. Without babysitting the tech.

A complete, done-for-you online store — on your brand, wired for FPX, e-wallets and COD, shipped through Malaysian couriers. Then an AI co-pilot reads your own data and tells you why customers don't buy — and what to fix. You run the business. We run the store.

WhatsApp Us Build your store →
Browse→ Buy→ Pay→ Fulfil→ Return
Why LH-Ecommerce

Not a tool you operate. A store we run.

Cheap platforms hand you software and a login. You're left assembling plugins, chasing a developer, and wondering why the cart leaks. We build it, host it, run it — and tell you what to fix.

01
Done-for-you, managed

Built, hosted, updated and monitored by one team. No plugin sprawl, no dev on call, no downtime to chase. You run the business.

02
Owned local rails

FPX, e-wallets and COD native. Malaysian couriers built in. No per-order surcharge for using a non-US gateway.

03
Compliance bundled

SST handled correctly — off by default, registration-gated. PDPA-clean by design. MyInvois ready when you cross RM1M.

04
An AI co-pilot

Not a dashboard you have to read. An advisor that surfaces why customers drop off this week — and the fix — in plain language.

What's inside

Everything to run browse → buy → pay → fulfil → return.

Storefront
Your brand, not ours

White-label storefront on Cloudflare — fast, and it stays up when traffic spikes. Every colour, font and word is yours.

Payments
Every local rail, one gateway

CHIP handles FPX, e-wallets (Touch 'n Go, GrabPay, Boost) and cards — plus COD. No comparison-shopping checkout your buyers don't recognise.

Shipping & returns
Cheapest courier, automatically

EasyParcel picks the cheapest courier at checkout, prints the AWB and tracks it. Self-serve returns built in from day one.

The differentiator
AI Store Advisor

An AI co-pilot reads your own store data and tells you why customers don't buy this week — "your shipping field caused 23% of drop-offs" — with the fix attached.

Analytics
First-party, owned

Sales, AOV, conversion and funnel drop-off — on infrastructure you own. PDPA-clean. Your data is yours, never sold to a US SaaS.

Compliance
SST, PDPA, MyInvois

SST off by default and registration-gated — correct for most SMEs. PDPA-clean by construction. MyInvois e-invoice built and ready to switch on when turnover crosses RM1M.

Wholesale
B2B ordering, built in

Sell retail and wholesale from one store. Approved buyers get wholesale pricing, NET payment terms, and one-click reorder of any past order. Switch it on when you're ready.

Loyalty
Members that come back

A membership program your customers carry across every outlet — phone sign-up, a code/QR by WhatsApp, points and rewards, and AI receipt-scan to auto-credit purchases.

One store, two sides

Sell to shoppers and to businesses — from the same store.

Most platforms make you pick one. LH-Ecommerce runs your consumer shop and your wholesale channel side by side, on one catalogue — so every order, retail or wholesale, becomes data you own.

B2C — Consumers
A shop people trust

Browse → buy → pay (FPX, e-wallet, card, COD) → shipped by a Malaysian courier → self-serve returns. Plus a loyalty program members carry across every outlet — phone sign-up, WhatsApp code/QR, and AI receipt-scan that auto-credits their purchases.

B2B — Businesses
Wholesale that reorders itself

Approved buyers sign in to their own portal: wholesale pricing, NET payment terms, a credit limit, and one-click reorder of any past order. Your wholesale can stay offline until you're ready — the capability waits for you, and switches on with a flag.

Plans

Pick a plan. Add what you need.

Recurring plans bundle the storefront, infrastructure and support. À-la-carte modules layer on top — build the exact store below.

Storefront
RM299–349/mo
+ from RM2,500 one-time setup

A complete, working Malaysian store — everything for the full browse → buy → pay → fulfil → return flow.

  • Branded white-label storefront
  • Catalogue, cart & checkout
  • CHIP payments — card, e-wallet & FPX
  • One shipping option (EasyParcel cheapest-rate)
  • Order management & customer accounts
  • Self-serve returns
  • Sales dashboard — sales, AOV, conversion
  • SST handling & transactional emails
  • Starter hosting, own DB · up to ~300 orders/mo
  • AI Store Advisor — Operator
  • Behavioural analytics — Operator
Build your store →
Most popular Operator
RM799–899/mo
+ from RM4,800 one-time setup

Everything in Storefront — plus the AI co-pilot that reads your data and tells you what to fix. The store that thinks.

  • Everything in Storefront
  • AI Store Advisor — single-store insights
  • Behavioural analytics — replay, heatmaps, funnels
  • Abandoned-cart recovery
  • Subscriptions (Subscribe & Save)
  • Multi-language — BM / EN / ZH
  • Dedicated managed DB (at cost)
  • Up to ~1,500 orders/mo · priority support
Build your store →
Command
RM1,500+/mo
Custom setup — scoped with you

Your whole operation in one place — consumer shop, wholesale channel, and loyalty — with dedicated resources as you scale.

  • Everything in Operator
  • B2B wholesale ordering — pricing, NET terms, reorder
  • Loyalty & membership across every outlet
  • MyInvois e-invoice — ready to switch on
  • Dedicated resources & higher order volume
  • Cross-store benchmarking (as the network grows)
  • Priority SLA, custom integrations & roadmap input
Talk to us →

Indicative (MYR). Pass-throughs are billed transparently at cost on top — payment gateway %, domain, dedicated managed DB (~RM118/mo on Operator+), and AI tokens above your monthly quota. Annual prepay discount available.

Estimate

Build your store. See the number.

Choose a plan, switch on the modules you want, and watch the one-time setup and monthly total update. Send it to us on WhatsApp and we'll confirm the final quote.

"But X is cheaper"

Compare the total, not the sticker.

A "cheap" plan plus apps, plus a per-order surcharge, plus a developer on call — usually costs more than a managed price, and you still operate it yourself.

The cheap-stack reality
  • Cheap plan + paid apps + a per-order third-party gateway surcharge (no local payments built in)
  • A developer on call for every change and every outage
  • "Free" WooCommerce = plugins + hosting + downtime you chase
  • You operate it. You debug it. You assemble compliance from consultants.
  • Analytics dashboards you have to read yourself — if you have the time
LH-Ecommerce
  • One managed price — built, hosted, run and updated for you
  • Local rails native: FPX, e-wallet, COD, Malaysian couriers
  • SST + PDPA bundled; MyInvois when you need it
  • Self-serve returns and abandoned-cart recovery, done
  • Every order flows into LeadForge, the AI that reads the data for you — none of the cheap options have it

If the only thing that matters is the lowest sticker price, we're probably not your fit — and that's fine. LH-Ecommerce is for owners who want outcomes and done-for-you, not the cheapest CMS.

Questions

The things owners ask first.

Storefront runs RM299–349/mo, Operator RM799–899/mo, each with a one-time setup; Command is scoped to you. Modules add on top. Pass-throughs (gateway %, domain, managed DB, AI tokens above quota) are billed at cost. Use the estimate above for a number, then we confirm it on a short call.

Yes. Your store data is first-party, on infrastructure we run for you, and PDPA-clean by design. It is never sold to a US SaaS. Each store is isolated — your data is yours.

Yes. Migration — catalogue, customers, branding — is part of the setup. You hand us the old store; we hand you a working new one.

We build it, host it, run it, monitor it and update it. You never touch code, plugins or servers. You get a store that works and an advisor that tells you what to improve.

Most Malaysian SME retailers do not — sales tax is single-stage and charged upstream, and most sit below the RM500k service-tax threshold. SST is off by default and only turns on when you provide a valid registration number. We confirm your status before go-live.

It reads your own store data and surfaces, in plain language, why customers dropped off this week and what to change — prioritised and action-ready. It works with a single live store from day one, and sharpens as the network grows.

Yes. One store runs your consumer shop and your wholesale channel side by side, on the same catalogue. Approved business buyers sign in to their own portal with wholesale pricing, NET payment terms, a credit limit, and one-click reorder of any past order. Your wholesale can stay offline until you're ready — it switches on when you are.

Yes. Customers sign up in-store by phone and get a membership code/QR by WhatsApp; points and rewards follow them across every outlet. There's even AI receipt-scanning that reads a receipt and auto-credits the purchase — so members earn without manual entry at the counter.

No long contract. Month-to-month after setup, your store and your data are yours, and you can take an annual prepay for a discount if you want one. We stay because the store keeps working — not because a contract traps you.

Built once, switched on per store: B2B wholesale ordering, loyalty & membership, MyInvois e-invoicing, extra payment gateways, BNPL, DuitNow QR, more couriers, WhatsApp commerce, marketplace sync, marketing automation, and a LeadForge sync that feeds every order and customer into LeadForge — the AI that runs your business. Switch them on as you grow.

Ready to sell — without babysitting the tech?

Tell us what you sell. We'll scope the store, migrate what you have, and run it for you. Most stores go live in a few weeks.

WhatsApp Us Get a Free Audit →